MTN Rwandacell PLC (MTN Rwanda) has today launched eSIM technology service for all customers with compatible smart devices across the national footprint.
eSIM, short for embedded SIM, is a revolutionary
virtual SIM technology that replaces the physical SIM card with an integrated
chip within the smart device. With this new technology, customers using smart
devices can activate their SIM profiles digitally, eliminating the need for a
physical SIM card. This provides users with the convenience of seamlessly switching
between multiple mobile numbers on a single SIM device, enabling them to
connect smart devices like their smartphones, tablets, and smart watches
digitally.
“We are excited to introduce our customers to this new
technology that represents a paradigm shift and offers convenience and ease. At
MTN, it’s crucial for us to ensure our customers’ experience is not only
seamless but suitable to their evolving needs. The days of struggling to insert
tiny SIM cards and the hassle of transferring them between devices are long
behind us. Now, with a few taps, you can effortlessly activate it within the
palm of your hand,” commented Mapula Bodibe, MTN Rwanda Chief Executive
Officer.
The eSIM platform will enable MTN to offer its range
of services including Voice, SMS, Data, USSD and MOMO services through an
embedded SIM that is eSIM technology enabled.
Customers with compatible smart devices are encouraged
to visit any MTN Service Center across the country to purchase their eSIM. eSIM
registration requires the same process as obtaining a physical SIM, as set by
the regulatory authorities. Customers are required to present their ID/Passport
and get their photograph taken (if they are new customers) to activate eSIM at
MTN Service Centers.
Bodibe added “But eSIM will offer more than just
convenience to our customers; it is a gateway to endless opportunities for
businesses, travellers, and remote workers who desire innovative solutions that
provide flexibility and choice.”
Customers are encouraged to dial *#06# to check if
their smart devices are e-sim compatible. If the device is eSIM capable,
customer will see the Unique Identification number (EID or eSIM Identifier).
“MTN is empowering customers to effortlessly embrace
the digital world. We remain committed to drive the adoption of advanced
technological, redefining convenience, and delivering seamless connectivity.”
said Desire Ruhinguka, MTN Rwanda acting Chief Digital and Consumer Officer.
MTN Rwanda envisions a future where connectivity is no
longer bound by physical limitations. It is a future where consumers are
empowered, businesses thrive, and innovation knows no bounds. The introduction of the eSIM reaffirms MTN’s
commitment to leading digital solutions for Rwanda’s progress and provides our
valued customers with the benefits of a modern connected life.
MTN Rwandacell Plc (MTN Rwanda) is the market leader
in mobile telecommunications in Rwanda. Since 1998, we have continuously
invested in expanding and modernising our network and are the country’s No 1
network. MTN Rwanda offers various services to subscribers, including
innovative propositions such as personalised voice and data offers with MTN
Irekure. The company is also the front runner in mobile financial services in
Rwanda with Mobile Money, MoMoPay and MoKash Loans and Savings. 
MTN Rwanda has today launched eSIM technology service
for all customers with compatible smart devices across the national footprint
Kin
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